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Privacy Policy

Introduction

TJE Consulting (“we,” “us,” “our”), a business based in Staffordshire, provides strategic support services primarily to not-for-profit clients. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller

We are the data controller of your personal data. You can contact us regarding data protection concerns at:
Email: tim.edwards@tjeconsulting.co.uk

Information we collect

Contact details: Name, email address, phone number, and organisation (if provided when you get in touch).

Usage data: IP address, browser type, device type, pages visited - collected automatically via cookies and website analytics tools.

Communications: Information you share in emails, calls, or completed contact forms.

How we use your data

We process your personal information for:

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  • Delivering services, responding to enquiries, and fulfilling contracts.

  • Administration and improvement of our services.

  • Communications, including newsletters or updates.

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Our processing is based on:

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  • Contractual necessity (to deliver the services you request).

  • Legitimate interests (running and improving our business).

  • Consent, where appropriate (e.g. marketing communications).

Cookies and tracking

We use cookies and similar technologies to gather website analytics and enhance user experience. You can control cookie use through your browser settings.

Data sharing and transfer

We do not sell or rent your data. We may share your information with services providers (e.g. email or hosting providers), which act only on our behalf, and legal or regulatory bodies, if required to comply with legal obligations.
 

Data retention

We keep your personal data only as long as necessary for the purposes outlined above or as mandated by law (e.g. for tax or accounting records). Typically, our records are retained for up to 6 years after the conclusion of a contract, in line with common practice for UK small businesses.

Your rights

Under UK GDPR, you have the right to:

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  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Erase your data (where lawful).

  • Restrict or object to processing.

  • Withdraw consent at any time (where processing is consent-based).

  • Receive your data in a portable format.

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To exercise your rights, contact us via the details below. You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office).
 

Policy updates

We will periodically review and update this policy to reflect changes in legal requirements or our services. Any updates will be posted on our website.

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